Back office for limo, black car & taxi companies
LimoLabs is the back office behind more than 60 car service companies. Over 450 people in Belgrade, Novi Sad and working from home, on your software, in your company's name, around the clock.
Right now
From mid-size operators to some of the most recognized names in ground transportation
Pick the roles you need. We find the people, train them on your software and policies, and manage them every day. You get agents who already know the car service business.
How we build a teamNew bookings, quotes, changes and cancellations by phone, email, chat and SMS. Your corporate and VIP clients get the attention they expect.
Trips assigned, flights tracked, pickups moved when plans change. Wake-up calls for the early airport runs, and coordination with your affiliates.
One person who books the ride and then dispatches it. A good fit for nights, weekends and companies that are still growing.
Completed trips checked, waiting time and tolls added, invoices sent on schedule. Declined cards and past-due accounts followed up politely, and persistently.
Our agents work every day in the reservation and dispatch systems car service companies actually use. Training on your account starts with your rates and policies, not with how the software works.
using something else? we'll learn it
An example night for a car service company in New York. While you sleep, your team keeps the business running.
six hours ahead of New York, so our day is your night
A corporate client books three airport runs for tomorrow morning. Your agent confirms them in your booking system and sends the details.
A flight from Denver is running 50 minutes late. The pickup is moved and the chauffeur knows before leaving the garage.
A hotel calls for a last-minute ride. The same agent takes the booking, assigns a car and follows it to drop-off.
Wake-up call for the 5:30 AM airport run. The chauffeur is on time, and so is the passenger.
Yesterday's trips are checked, waiting time is added and the invoices go out. Your office opens to a clean slate.
8,000 sq ft office
Our office in Serbia's capital.
Local time
6,000 sq ft office
Our second office, about an hour's drive north of Belgrade.
Local time
300+ team members
Experienced agents who work remotely, so every client's schedule is covered, nights and weekends included.
Shifts 24/7
Also from LimoLabs
Old software is how attackers get in. We patch critical flaws within hours, bring outdated WordPress, PHP and databases up to date without touching your design, and host and watch your systems.
I would like to Thank Limolabs Team for creating very functional and modern website for our company Driven Miami.
They are very easy to communicate and make sure that our vision is fully executed. We are happy with final results. It doesn't stop there, anytime we have any questions, need website updates or adjustments they are ready to help in no time. Great work!
LimoLabs team is a real expert in our industry who actually listened to our requests and fulfilled our Chicago based car service company's every expectation. Their top developers and designers actually understand and apply all your needs. Our state of the art website and easy to use app were live within just a few weeks and offer the most user-friendly booking experience. Thanks to the LimoLabs SEO team’s expertise we are on the first page of most internet searches, as we were promised. Thank you to all at LimoLabs.
Tell us which roles and hours you need. We'll put together a team plan and a fixed monthly price.
